Paid for premium package. When will I receive more information?
If you've paid for the premium package, we've been sending you daily emails.  Check your spam/junk folder and if you do a  search use "Faith+...
Tue, 8 Jun, 2021 at 7:22 AM
How do I upgrade to the premium access recording package?
Purchase a recording package: Upgrade for exclusive live sessions, bonus material, and the ability to re-watch sessions on your own time.  You can go to th...
Wed, 5 May, 2021 at 11:26 AM
How do I access the free version of the conference?
How to Watch There are two ways to participate: If you are already registered or have purchased a recording package & premium access, refer to the link...
Wed, 19 May, 2021 at 10:48 AM
Charged multiple times.
Don't worry. We can refund the additional payments within minutes. Just let us know at anytime and we'll take care of it for you.
Wed, 12 May, 2021 at 10:25 AM
Is closed captioning available for the livestream sessions
You will be able to turn on Closed Captioning using the video settings. In the bottom right corner near the gear icon, choose the "CC" button. to ...
Wed, 5 May, 2021 at 12:04 PM
I entered the wrong email address in my registration. How can I fix that?
Our staff will be happy to get that corrected. Please confirm the email you would like to use for your registration and we will make the correction. If you ...
Wed, 12 May, 2021 at 10:10 AM
There is a Certificate of Completion on the festival website, at the top of the schedule page. You can earn a total of 20 hours. Typically 1 CEU's equa...
Tue, 18 May, 2021 at 12:01 PM
Handouts and Slides
  One of the perks of a virtual gathering, is the ability to offer digital access to handouts and schedules. Enjoy any festival content that is used for do...
Wed, 5 May, 2021 at 11:05 AM
How long will I have access to the recordings and can I download them?
To honor our presenter contracts, you will have access to the 2021 video recordings for one year; after May 31, 2022 your account will revert to audio-only ...
Tue, 18 May, 2021 at 9:52 AM
I missed a presentation that I wanted to see. How can I access it now?
The offerings of the free virtual conference are only available at their presentation time. Seven video sessions will be available each day at no cost on th...
Wed, 5 May, 2021 at 11:09 AM